Information about the transition of your salary packaging to Smart

We’re excited to be SA Government's new salary packaging provider and wish you a warm welcome to Smart™. We’ll make the transition of your salary packaging arrangements as smooth as possible.

For details on the transition of your salary packaging choose the Agency you work for:

If you need more information during the transition to Smart, click the link to reserve a spot in one of our webinars.

Book a webinar
Frequently Asked Questions
When will my salary packaging transition to Smart?
I can't log in with my SA Gov email address.
I'm having trouble logging in.
I haven't received any emails from Smart.
How do I activate my salary packaging card?
I haven't received my salary packaging card.
What happens with my existing balance with Maxxia?
I have a fully-maintained lease and want to know about the Vehicle Maintenance Program.
I have a fully-maintained lease and want to find a merchant to service my car.
Will there be any interruption to the payment of my rent/mortgage benefit?
Will my salary packaging deductions change?
What are Smart's administration fees?
Will my payment or bank details change?
What happens if I have a partially paid claim?
Do I need to contact Smart to transfer my salary packaging?
Can I continue salary sacrifice to Super with Smart?
Will I be charged a fee for the transition to a new provider?
How will the change impact employees with an existing novated lease?
What will I need to do about transferring my existing lease over to the new service provider?
How can I change my packaging options once the transition is complete?
I have a novated lease, does the change impact this arrangement?
Will there be any sessions scheduled for employees to attend to understand the benefits of salary packaging?
If I change employers (agency), will access to my current benefit items change?
Will I still be able to salary sacrifice into my Mortgage and Meal Entertainment Card?
I am a new employee and have not set up any salary packaging yet. Should I set up an account now or wait until after the transition to Smart?
What salary sacrificing options are available to me?
I want to check my Maxxia Wallet card balance.