There is nothing you need to do for the transition – we will take care of this for you. We are working closely with your current provider and SA Government to ensure your arrangements remain unchanged, and to minimise any impact during transition.
You will continue to have access to the same salary packaging benefits through Smart apart from Superannuation. You can find out more about the benefits available to you here.
If you currently salary package additional super contributions, you should have received a communication from SA Government asking you to confirm whether you want deductions to continue from 1 July 2024.
If you would like to start making voluntary contributions to your super, please contact your payroll team.
To ensure a smooth transition please make a note of the following key dates.
If you have a salary packaging card and/or fuel card, these will be cancelled, and new Smart cards provided. We will post your new cards to the address you have on file with your current provider. If your address with your current provider is incorrect, please email customersupport@smart.com.au and let us know.
Your account with your current provider will close on 30 June 2024 and your new Smart salary packaging will start. Any remaining funds in your account will be transferred to us after the final reconciliation of your account which is expected in mid-August.
To avoid any delay in receiving your funds, we recommend you try to clear your balance before your account is closed.
If you have included a salary packaging card for living expenses and/or meal entertainment in your salary packaging, this will automatically be replaced by a Smart Salary Packaging and Meal Entertainment card. Your existing card will be cancelled on 7 July 2024 and any remaining balance transferred to us after the final reconciliation of your account which is expected in mid-August.
To avoid any delay in receiving your funds, we recommend you try to clear your balance before your card is closed.
Your new Smart card works in the same way as your current card. We will email you with full details of your new card.
The Smart Salary Packaging and Meal Entertainment Card is a prepaid, reloadable Mastercard issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131. Please consider if this product is right for you. Read the Product Disclosure Statement (PDS) and the Target Market Determination relating to this product before making any decision. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
If you have an existing novated lease, your leasing contract will continue, and the management of your lease will transfer to Smart.
Existing fuel cards will be cancelled on 30 June 2024 and replacement cards will be sent. Your cards should arrive before your existing ones are cancelled, but if you have not received your cards and you need to fill up with fuel, please keep the receipt from the service station, log in to your Smart account and follow the steps to make a claim for a reimbursement.
If you have Roadside Assistance, it will be cancelled on 30 June 2024 and replaced with Smart Roadside Assistance provided by RAA.
If you have comprehensive insurance cover with your current provider, it will be cancelled on 30 June 2024 and replaced with comprehensive insurance from Vero Insurance, a member of the Suncorp group, unless you decide to source your own comprehensive insurance.
We will email you with full details of the changes to your leasing products.
Before your vehicle lease is due to end, we will contact you to discuss the options available to you. If you do not want to wait and would like to start talking to us about a new lease, you can contact us by calling 1300 175 244.
Smartsalary Pty Ltd t/a Smartleasing by Smartsalary (Smartleasing) (ABN 24 096 796 100) is an authorised representative (AR number 000284495) of BMS Risk Solutions Pty Ltd (BMS) (ABN 45 161 187 980, AFSL 461594) in connection with the motor vehicle insurance only. The motor vehicle insurance is provided by AAI Limited trading as Vero Insurance (Vero) (ABN 48 005 297 807, AFSL 230859) and is issued under a binder arrangement with Vero. When acting under a binder BMS acts as agent for the insurer and not as your agent.